We try to get all our orders to you as quickly and carefully as possible so that you can enjoy your newest acquisition quickly!

As collectors ourselves, we know how annoying it is to receive a damaged, not properly packaged product, so we always pack every product small and large with protective material and no costs are saved.

How we do this?

Shipping via PostNL or DHL

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Online Only products come from a general warehouse (from Germany) and have a slightly longer delivery time of 5 - 10 working days

Products without Online Only are delivered at home within 1 - 3 working days if in stock

Deal of the week products are processed and shipped the week after the deal. We always try to have the products with you that same week, but take into account a slightly longer delivery time

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We also deliver on Saturdays.

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provide us a track and trace number to easily track your shipment

< span style = "font-size: x-large;"> Cost:

Netherlands < / p>

Normal parcel delivery up to 30KG € 5.99

Belgium

Package & amp; Mailbox delivery up to 30KG € 8.99

Germany

Package & amp; Mailbox delivery up to 30KG € 8.99

Delivery outside of Holland and Belgium

If you found a product that you want and its not available in your country then we are always willing to discuss sending it.

Of course the shipping cost and customs cost will be fully charged to you as the customer.

If you are interested in this option please send a mail to: info@nerdslikeus.nl in english or dutch

Make sure to name the items you would like shipped and the address to ship it too and we will let you know the total cost of the item + shipping. Of course this is non-commital at this point.

For packages above 30KG and larger than 100cm x 75cm separate rates are charged. If you want to know what a certain product costs for shipping outside the normal rates, send an email to: info@nerdslikeus.nl

Before shipping, we always take a photo of what is in the box and how it is packaged to make sure it has been shipped properly and to prevent possible fraud.

< strong> RETURNS

Wrong product bought, too much money spent this month , figurine much smaller / larger than expected?

Annoying but that can happen.

Fortunately you have 14 days to exchange.

What does this mean?

You have the right to place your order up to 14 days after receipt without o cancel statement of reason. After cancellation you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to the webshop are for your own account. These costs are approximately 6.95 per package, consult the website of your carrier for the exact rates. If you make use of your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and - if reasonably possible - in its original condition and packaging. To exercise this right, please contact us via info@nerdslikeus.nl. We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good order.

Return policy exceptions:

Washed or worn clothing (fitting once is no problem, of course)

Hygiene products used: Think of earplugs, headphones, drinks and food

18+ products for hygiene reasons